Privacy Policy
Last updated: March 2026
At vreserv.lk (referred to as "VRESERV", "we", "us", or "our"), we respect and protect the privacy of restaurants, brands, and business partners using our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your business information.
1. Information We Collect
Business Details
When you register your restaurant or business with VRESERV, we collect your business name, address, and registration information.
Contact Information
We collect owner or manager name, email address, and phone number.
Operational Data
We collect table availability, opening hours, and reservation activity to power your dashboard and booking management tools.
Payment Data
We collect subscription details, invoices, and transaction information to process your plan and billing.
Usage Data
We may also collect usage data such as IP address, device type, browser information, and activity on the platform to improve our services.
2. How We Use Your Information
We use your information to: create and manage your restaurant profile; connect your business with customers through reservations; provide booking management tools and dashboards; communicate updates, support requests, and service notifications; process subscriptions, payments, and billing; and improve platform performance and features.
3. Sharing Your Information
We may share your restaurant profile and operational data with customers making reservations. We may share limited information with trusted service providers (hosting, analytics, payment processors) under strict confidentiality agreements. We do not sell your business data to third parties.
4. Data Retention
Your business information is retained as long as your account remains active or as required for legal, operational, or regulatory purposes. You may request deletion of your account by contacting business@vreserv.lk.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to maintain your session, remember preferences, and analyse platform usage. Disabling cookies may affect certain features of your dashboard.
6. Security
We implement industry-standard security measures, including HTTPS encryption, secure servers, and access controls to protect your data.
7. Your Rights
You have the right to access your business data, correct or update your information, and request deletion of your data. Contact business@vreserv.lk to exercise these rights.
8. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notifications. Continued use of VRESERV indicates acceptance of the revised policy.
9. Contact
For any questions or concerns, contact us at business@vreserv.lk.